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eCommerce
Fulfillment

One of the primary obstacles you encounter when running an online store is ensuring accurate and punctual fulfillment of your customers' orders, which is critical for maintaining their satisfaction and loyalty. It's fair to say that effective eCommerce fulfillment is the #1 priority in keeping your customers content, minimizing cancellations and returns, and increasing your profits. Delivering orders within two days can even lead to a substantial 30-50% increase in overall sales.

Affordable
2-day shipping

AMAZON FBM and
FBA

Easy-to-understand
pricing

We Offer Wide range of fulfillment services

Transparency of
performance for
accountability

Hands-off fulfillment
so you can focus on
everything else

The steps involved in achieving successful eCommerce fulfillment:

eCommerce order fulfillment is a step-by-step sequential process of delivering products to customers who have placed orders through your website. After an order is submitted, the following steps are taken:

  1. Processing incoming orders.
  2. Retrieving the items from inventory.
  3. Verifying the order contents.
  4. Providing live tracking updates upon delivery.

Instead of investing resources such as time, money, and efforts into developing and perfecting this process in-house, astute business owners opt for third-party logistics (3PL) companies like ElevenO Logistics who have already established favorable shipping rates, possess the necessary workforce, storage capacity, and technology to handle order fulfillment efficiently.

Flash / Bulk Direct Sales
Fulfillment

Efficient fulfillment of flash sales, bulk orders, drop shipping, and various promotional campaigns are mandatory for eCommerce or retail businesses. Whether it involves thousands of orders for single or multiple items with different variations, the goal is to achieve rapid fulfillment and speedy delivery. Fulfillment services catered to specific needs include:

  1. Flash Sales Order Fulfillment: Well-timed fulfillment of 20 to 50,000 orders within a span of 2 to 3 days.
  2. Bulk Fulfillment: Efficient processing and shipping of large-volume orders.
  3. Giveaway Fulfillment: Efficiently handling the fulfillment process for giveaways and freebies.
  4. Crowd Funding Fulfillment: Fulfilling orders for products backed by crowdfunding campaigns.
  5. Promotion Fulfillment: Fulfillment services tailored for promotional campaigns and special offers.
  6. TV Sales Fulfillment: Fulfillment of orders resulting from television-based sales campaigns.
  7. Kickstarter Fulfillment: Fulfillment services are specifically designed for products launched through Kickstarter campaigns.

Two-Day Delivery

ElevenO Logistics operates multiple fulfillment centers, ensuring extensive 2-day shipping coverage throughout the United States.
You can attain a delivery success rate exceeding 95% for on-time 2-day shipping in the United States. Utilizing ElevenO Logistics' services enables businesses to attract and convert more customers across various sales channels. Moreover, ElevenO Logistics provides accurate 2-day estimated delivery dates and real-time shipping rates directly on product pages.

FBA PREP

For Amazon sellers, ElevenO Logistics offers FBA Prep services, where they receive inventory and prepare it according to Amazon specifications. With a quick turnaround time of 1-3 days, they ensure prompt shipment to Amazon. They also offer additional services like shrink-wrapping, kitting, poly-bagging, boxing, quality assurance, bundling, FNSKU labeling, and more, all while providing real-time shipment and inventory tracking. Customers can rely on a dedicated and always available customer team, accessible through live chat or email.

Frequently Asked Questions

What is e-commerce fulfillment?

E-commerce fulfillment refers to the process of receiving, storing, packaging, and shipping products ordered through an online store. It also consists of inventory management, picking and packing orders, and coordinating with shipping carriers to ensure timely delivery to their respective destinations.

Why should I consider using a 3PL for e-commerce fulfillment?

Outsourcing fulfillment to a 3PL can serve advantageous in several ways. It allows you to focus on core business activities while leaving logistics complexities like warehousing, inventory management, and shipping to the experts. Additionally, 3PL providers often have extensive networks and resources, enabling faster and more efficient order processing and delivery.

How are orders processed and fulfilled?

Once an order is received, our system generates a picking list. Our proficient warehouse staff locates the items, meticulously packs them according to your specifications, and creates shipping labels. We work with trusted shipping carriers to ensure quick and reliable delivery to your customers.

Can you handle international shipping?

Yes, we have abundant experience in international shipping. ElevenO Logistics can help you navigate the complexities of customs, documentation, and shipping regulations for various countries. We work with reliable international carriers to ensure your products reach customers worldwide.