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About Us

About ElevenO Logistics

At ElevenO Logistics, we truly understand the dynamic needs of eCommerce businesses. With a dedicated team and state-of-the-art facilities, we pay special heed to efficiency and accuracy in every aspect of the fulfillment, from order picking and packing to shipping and returns handling. Our data management capabilities ensure error-free and timely order processing, inventory tracking, and reporting. With our state-of-the-art technology amalgamation, you can connect your online store and marketplace platforms for smooth-running operations. Our goal is to enhance customer experience, ensuring rapid and reliable delivery while simultaneously maintaining the highest standards.

Whether you’re a freshly blooming online retailer or a local business expanding your reach, ElevenO Logistics is your trusted partner for scalable fulfillment that will help your business spread its wings over the horizon of success.

Frequently Asked Questions

How can 3PL logistics benefit my business?

3PL logistics can benefit your business by outsourcing your logistics operations to a specialized 3PL provider, reducing costs, improving operational efficiency, gaining access to state-of-the-art technology and expertise, enhancing customer service, and scaling your operations more effectively.

Is 3PL suitable for small businesses?

Yes, 3PL logistics is highly suitable for small businesses. It provides the opportunity to access modern logistics solutions without the need for significant investments in infrastructure and resources. By partnering with a 3PL provider, small businesses can benefit from cost savings, operational efficiency, scalability, and industry expertise, allowing room for growth and prosperity in the business.

How do you ensure the security and safety of my goods?

Product security and safety are our number 1 priority here at ElevenO Logistics. This is why our facilities are equipped with advanced security systems, including surveillance cameras, access control, and alarm systems. Additionally, we implement strict inventory management processes and conduct regular audits to ensure accurate tracking and reduce the risk of loss or damage. Rest assured, your products are safe and secure within the premises of our services.

How do I track my shipments?

We provide you with an easy-to-use online tracking system to monitor the status of your shipments. Once your shipment is processed and sent on its way, you will receive a unique tracking number which will allow you real-time visibility into your shipment’s location, estimated delivery dates, and proof of delivery. All you got to do is simply enter the tracking number into our tracking portal and viola!

How flexible is your warehouse capacity to accommodate fluctuations in demand?

Our warehouse capacity is designed to be highly flexible, allowing us to adapt to fluctuations in demand. Our adaptable operations enable us to efficiently handle increased order volumes and adjust storage space accordingly, especially during peak seasons or promotional periods.

Do you offer value-added services such as kitting, labeling, or customization?

Yes, we do provide a wide range of value-added services such as:

  • Kitting: where we can combine multiple products into custom packages or bundles.
  • Labeling: to ensure accurate and professional product identification.
  • Customization: adding personalized branding or packaging elements.

What level of customer support can I expect from your 3PL company?

At ElevenO Logistics, we are committed to providing exceptional customer support. Our devoted support team is always available to assist you via phone, email, and online chat, to address any queries or concerns that you may have. Whether it’s tracking shipments, resolving issues, or optimizing your logistics operations, we aim to deliver on-time and reliable support to ensure customer satisfaction.

How do I get started with your 3PL services?

Simply reach out to our team through our website contact form or via a phone call. We will discuss your specific logistics needs, understand your requirements, and provide you with a solution tailored specifically to your needs. From there, we will guide you through the onboarding process, including setting up imperative integrations and establishing clear communication channels.